Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain functionalities.

How We Use Cookies

Ernies Discount Rooter Service uses cookies and similar technologies on our website to:

• Ensure our website functions properly
• Remember your preferences and settings
• Analyze how you use our website
• Improve our services and website performance
• Provide personalized content and user experience
• Enable social media features
• Deliver relevant information about our services

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. These cookies cannot be disabled as they are essential for the website to work.

• Session management cookies
• Security and authentication cookies
• Load balancing cookies
• Cookie consent tracking

Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for.

• Language preference cookies
• Contact form information storage
• Service area preference cookies
• Communication preference cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

• Google Analytics cookies
• Website traffic analysis
• Page performance monitoring
• User behavior tracking (anonymous)

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

• Google Ads remarketing cookies
• Social media tracking pixels
• Service promotion cookies
• Campaign effectiveness tracking

Third-Party Cookies

Google Services

We use Google Analytics and Google Ads to analyze website traffic and provide advertising services. These services may set their own cookies:

• Google Analytics (_ga, _gid, _gat)
• Google Ads (conversion tracking)
• Google Tag Manager

Social Media

Our website may include social media buttons and/or plugins that allow you to connect with your social network in various ways. These services may set cookies:

• Facebook pixels and cookies
• LinkedIn tracking
• Social sharing functionality

Embedded Content

We may embed content from third-party services, which may set their own cookies:

• YouTube video embeds
• Google Maps embeds
• Review platform integrations

Managing Your Cookie Preferences

Cookie Consent

When you first visit our website, you will see a cookie consent banner that allows you to:

• Accept all cookies
• Decline all cookies
• Customize your cookie preferences

Your preferences are stored in your browser so you won't see the banner on subsequent visits.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block all cookies
• Delete cookies when you close your browser

Browser-Specific Instructions

For detailed instructions on how to manage cookies in your specific browser, please visit:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while browsing our website.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They help remember your preferences for future visits:

• Analytics cookies: typically 1-2 years
• Marketing cookies: typically 30 days to 1 year
• Preference cookies: typically 1 year
• Essential cookies: typically session duration

Impact of Disabling Cookies

Essential Cookies

If you disable essential cookies, some website functionality may not work properly, including:

• Contact form submissions
• Service request functionality
• Navigation between pages
• Security features

Analytics and Marketing Cookies

Disabling analytics and marketing cookies will not affect core website functionality but may limit our ability to:

• Understand how you use our website
• Improve website performance
• Provide personalized content
• Show relevant service advertisements

Data Protection and Your Rights

Data Collection

The data collected through cookies may include:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on pages
• Referring website information
• Device information

Your Rights

You have the right to:

• Know what personal data is collected about you
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Request data portability

For more information about how we handle your personal data, please see our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Showing you the updated policy when you next visit our website

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us: